Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://plushandpenny.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

Additionally, we collect information about:

  • The pages or products you view

  • Referring websites or search terms

  • How you interact with the Site

This information is referred to as “Device Information.”

2. Technologies Used

We collect Device Information using the following technologies:

  • Cookies: Data files stored on your device that often include an anonymous unique identifier.
    Learn more: https://www.allaboutcookies.org

  • Log files: Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps

  • Web beacons, tags, and pixels: Used to analyze browsing behavior and improve user experience

3. Order Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment details (processed securely via third-party providers)

  • Email address

  • Phone number

This is referred to as “Order Information.”

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders (including payment processing, shipping, and confirmations)

  • Communicate with you regarding your order or inquiries

  • Screen transactions for potential fraud or risk

  • Improve and optimize our website and services

  • Provide marketing communications (only where permitted by applicable laws)

5. Sharing Your Personal Information

We may share your information with third-party service providers to operate our business, including:

  • E-commerce platform providers (e.g., Shopify or similar systems)

  • Payment processors

  • Analytics providers (e.g., Google Analytics)

We may also disclose information when required to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests

  • Protect our rights or prevent fraud

6. Behavioral Advertising

We may use your information to provide relevant advertising.

You can opt out of targeted advertising through:

You can also visit: https://optout.aboutads.info

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • Access to your personal data

  • Request correction or deletion

  • Object to or restrict processing

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain order information for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

You may request deletion of your personal data where applicable.

9. International Data Transfers

Your information may be processed outside your country of residence, including in regions where data protection laws may differ.

We take reasonable steps to ensure appropriate safeguards are in place.

10. Minors

This Site is not intended for individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

Brand Name: Plush & Penny
Legal Entity: Golden Ascent Ltd

Email: support@plushandpenny.com
Phone: +852 2796 7513

Business Address:
9 Mercury Street
Eastern District, Hong Kong